Tips for completing Your 3in1 card application

Help us process your application as quickly as possible by following our top tips. Any errors in your application may mean that your card will take longer to process and/or may result in your application being returned to you.

Download the Application Form and Low Income Exemption Form here

1. Complete Part A (yellow section) of the application form using capital letters and black ink. This can be done by either you or your parent/guardian.

2. In addition you will need to provide 1 passport style photograph with your application. This must:

  • be a recent, colour photograph of the head and shoulders, in sharp focus with the entire face visible;
  • show you with a neutral expression with your mouth closed and eyes open, looking directly at the camera;
  • not show you wearing a hat or anything that covers your face and it must be free of glare, for example from glasses;
  • be taken against a light, plain background; and
  • be taken by a Passport Office approved photo service for example a photo booth, post office or local film processing service and be reproduced in standard passport size.

Please print your name on the back of your photograph. Do not staple or glue the photograph to the form. 

3. Take your form and photograph to your school or college and ask your tutor or school office to complete Part B (green section). Please also ensure that they sign the back of your photograph.

4. Complete Part C (pink section)as appropriate. Please tick ONE of the four options in this section:

To pay:

  • Enclose a cheque or postal order for £50.00 – made payable to West Sussex County Council, OR
  • Pay £50.00 by credit or debit card. Please call 01243 756689 with your card details (we accept JCB, Maestro, Mastercard, Solo, Visa and VisaDebit). You will be given a payment reference number to enter in the space provided on the application form.

You are exempt from payment if:

  • You receive free school meals, OR
  • Your family is assessed as low income – you will also need to enclose a completed ‘Low Income Exemption Form’ with appropriate photocopy evidence of the benefit your family receives

    (see link to the Low Income Exemption Form above)

5. Send your completed application form, photograph and payment (as appropriate) in an envelope to:

YourCard CitizenCard Scheme
West Sussex County Council
Communities and Infrastructure
County Hall, West Street
Chichester
PO19 1RQ

Your 3in1 card will be sent to you in about 4-6 weeks from the date we receive your completed application form.

When you receive your card please do the following:

  • Check all the details are correct - if they are not correct, please let us know immediately.
  • Keep it safe - contact us straight away if the card is lost or stolen.
  • Don't try to change the card in any way - you won't be able to use it.
  • Ensure that you carry your card at all times when travelling on the bus.

You can contact us using these details:
Phone: 01243 777330
Email: info@yourspacewestsussex.co.uk